[Exemptions/Itinerary Guarantee:
Itinerary/Destinations]
- The order of the tour itinerary is subject to
change due to road conditions or other reasons.
- If Mt. Fuji's 5th Station cannot be reached due to
road surface freezing or an accident on the Fuji Subaru Line, or due to
weather conditions, etc., the tour will be taken to the highest elevation
point possible. No alternative destinations are planned when the tour reaches
beyond the 1st Station. However, when the tour has to turn back at the 1st
Station or when the Fuji Subaru Line is completely blocked, the tour will
visit Fujisan World Heritage Center or Lake Kawaguchi Oishi Park. Please note
that an alternative itinerary may also be omitted depending on road
conditions.
- Due to weather conditions, Mt. Fuji may not be
visible even from the base. However, the tour will not be canceled and
refunds will not be given for this reason.
- If the Lake Ashi cruise or Komagatake Ropeway
cannot be boarded (when not visitable due to suspension of operation, road
congestion, or conditions at other sightseeing areas), the tour will be
guided to one of the following alternative destinations. (The tour will not be
canceled and refunds will not be issued for this reason.)
Swan Lake Cruise Ship on Lake Yamanaka, Odawara
Castle, Hakone-en Aquarium, Hakone Ropeway, Hakone Pirate Ship, Narukawa Art
Museum, Hakone Checkpoint, Lake Kawaguchi Cruise, Mt. Fuji Panoramic Ropeway,
Itchiku Kubota Art Museum, Hakone Shrine, Oshino Shinobi no Sato, Ninja Bus,
etc.
- Depending on the season and day of the week,
traffic conditions may vary, and arrival time at each location may be
considerably delayed. Thank you for your understanding.
- Transportation may be delayed by traffic
congestion. Even if you miss your Shinkansen after disembarking at Odawara
Station due to a delay, no refunds will be given. Please ride the next train
in the Non-reserved section. If planning on taking a Shinkansen after the
tour ends, please make sure to choose a Shinkansen departing Odawara Station
at 19:00 or later.
[Reference: Boarding Times for Shinkansen Departing
Odawara Station]
Tours from Dec. to Mar. depart Odawara Station
between 17:00 and 18:30.
Tours from Apr. to Nov. depart Odawara Station
between 18:00 and 19:30.
- On the day when the annual Mt. Fuji Hill Climb is
held, which is usually on a weekend in June (schedule for 2024 is yet to be
determined), the Fuji Subaru Line is closed until around 14:00. The tour will
proceed on this day as well. Please note that there will be changes to the
itinerary order and sightseeing locations, and the Komagatake Ropeway and
Lake Ashi cruise may be changed to alternative itineraries. Furthermore, please
note that refunds will not be issued in this case, and customers will not be
notified separately when the schedule has been determined.
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